Privacy Policy

Introduction

By downloading, installing, or using ScanCraft, you agree to the collection and use of information in accordance with this Privacy Policy. We are committed to protecting your privacy and handling your data transparently and responsibly.

Information We Collect

Depending on how you use the app, we may collect the following information:

• Account information – such as email address, name, and phone number if you create an account or contact support.
• User content – such as scanned documents, images, PDFs, or files you choose to create, upload, edit, or export.
• Device and usage information – such as device model, operating system version, app version, crash logs, and analytics data.
• Billing information – if you purchase a premium subscription, payment processing information may be handled by third-party payment providers.

How This Information Is Collected

This information is collected directly from you when you use app features, create an account, contact support, or choose to send files to cloud or third-party services. Some usage and device information may be collected automatically to help us maintain app performance, security, and reliability.

Device Permissions

ScanCraft requests certain device permissions only when needed for app features. Each permission is used for the stated purpose:

• Camera – Used to scan documents, capture images, or preview content inside the app. Camera access is requested only when you use the scanning feature. Images may be processed on your device and/or temporarily transmitted to our services if you choose a cloud-based or online feature.
• Photos / Storage – Used to import, save, convert, or export documents and image files. Files are accessed only with your action.
• Location – If enabled by you, location may be used for regional settings, fraud prevention, legal compliance, or feature customization.
• Contacts – If enabled by you, contacts may be used to help you share documents with people you choose.

How We Use Your Information

We use the information we collect only for legitimate app and service purposes, including:

• To provide, operate, and improve ScanCraft and its features.
• To process documents, scans, exports, and user-selected actions.
• To create and manage accounts, subscriptions, and customer support requests.
• To send transactional emails or service notifications.
• To diagnose crashes, bugs, and performance problems.
• To comply with legal obligations and enforce our terms.

Analytics

We may use analytics and crash-reporting tools to understand app usage and improve reliability. Where possible, data is aggregated or pseudonymous and is used only to support app functionality, security, and product improvement.

Data Retention

We retain personal data only for as long as necessary to provide the app, comply with legal obligations, resolve disputes, and enforce agreements. If you delete your account or request deletion, we will delete or anonymize the associated personal data within a reasonable period, unless we are legally required to keep certain records longer.

Documents, scans, or files processed locally on your device are not stored by us unless you explicitly choose a feature that uploads, backs up, or shares them through our services or a third-party provider.

Third-Party Services

ScanCraft may use third-party services to help us operate the app. These providers may process data under their own privacy policies:

• Analytics / Crash Reporting – For app performance, diagnostics, and reliability.
• Payment Processors – For subscriptions and in-app purchases. We do not store full card details on our servers.
• Cloud Storage or File Services – If you choose to connect them, your files may be processed by those providers.

We do not sell your personal data. We do not share your personal data with third parties except as necessary to provide the app, support features you request, comply with law, or protect our rights.

GDPR – EU Users

If you are located in the European Union, you may have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, restrict, or object to certain processing of your personal data, and the right to data portability.

To exercise these rights, contact us using the details below. Where we rely on consent, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

Legal Basis for Processing

We process personal data as needed to provide the service, with your consent where required, for legitimate business interests such as security and product improvement, and to comply with legal obligations.

California Users

California users may have rights to know, access, delete, and correct certain personal information, as well as the right to opt out of certain data sharing or selling practices where applicable.

We do not sell personal information. If that changes, we will update this policy and provide the required opt-out choices.

Do Not Track

At this time, we do not respond to browser or device “Do Not Track” signals because there is no uniform industry standard for interpreting them.

Children's Privacy

ScanCraft is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information, we will delete it promptly.

If you are a parent or guardian and believe your child has provided us personal information, please contact us using the details below.

Security

We use reasonable technical and organizational measures to protect your data, including encryption in transit where applicable, access controls, and secure storage practices.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. However, we work to protect your information using commercially reasonable safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and provide notice in the app or through another reasonable method.

Your continued use of ScanCraft after changes take effect means you accept the updated Privacy Policy.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your data, contact us using the details below.